Refund and Return Policy for Pixelfoorgetech 
Effective Date: January 6, 2025
At Pixelfoorgetech, we take pride in the quality of our luxury wristwatches and are committed to providing a seamless shopping experience. Our Refund and Return Policy ensures transparency and customer satisfaction while protecting both the customer and our brand integrity. Please read the following terms carefully.

Contact Information
For questions or assistance regarding refunds and returns, you can reach us at:

1. General Conditions for Returns

To qualify for a return, the following conditions must be met:

  • The product must be returned within 30 days from the delivery date.
  • Items must be unused, in their original condition, with all tags, packaging, and accessories (if any).
  • Proof of purchase, such as an order confirmation or receipt, must be provided.

2. Non-Returnable Items

The following items are not eligible for returns:

  • Personalized or engraved watches.
  • Items purchased during clearance sales or promotional events (marked as “final sale”).
  • Products damaged due to misuse, improper handling, or unauthorized repairs.

3. Return Process

To initiate a return, follow these steps:

  1. Contact Us: Email us at info@pixelfoorgetech.com or call (931) 427-2744 to request a return authorization (RA) number.
  2. Prepare the Package: Ensure the item is securely packaged to prevent damage during transit. Include the RA number and proof of purchase.
  3. Ship the Item: Send the item to the following address:
    Pixelfoorgetech Returns Department
    23870 State Line Rd, Ardmore, Tennessee (TN)
    • Customers are responsible for return shipping costs unless the item is defective or incorrectly delivered.

4. Refund Policy

Once we receive and inspect the returned item, a refund will be processed under the following terms:

  • Refunds will be issued to the original payment method used during purchase.
  • Processing time: 7–10 business days after receiving the returned item.
  • Shipping fees and any additional handling charges are non-refundable.
  • If the item was purchased with a discount or promotional offer, the refund will reflect the reduced price.

5. Exchanges

We offer exchanges for items that meet the return conditions:

  • To exchange an item, follow the return process outlined above and specify the desired replacement product.
  • If the replacement product is of a higher value, the price difference must be paid.
  • Shipping fees for the exchanged product may apply.

6. Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately.

  • Email us at info@pixelfoorgetech.com with details and images of the damage.
  • Eligible claims will result in a replacement or full refund, including shipping costs.

7. Cancellations

Orders can be canceled within 24 hours of placement for a full refund. After this period, cancellations are subject to our return policy.

8. International Returns

For international customers, the following additional terms apply:

  • All customs fees, duties, and taxes are non-refundable.
  • Return shipping costs for international returns are the responsibility of the customer unless the item is defective.

9. Contact Support

If you have any questions or need further assistance, please contact our customer service team:

10. Policy Updates

Pixelfoorgetech reserves the right to amend this Refund and Return Policy without prior notice. Updates will be reflected on our website with the revised effective date.

Thank you for choosing Pixelfoorgetech. We are dedicated to delivering unparalleled luxury and ensuring your satisfaction. Visit pixelfoorgetech.com for more information.